Spring is the perfect time to get your battery management equipment back into action after those cold winter months.
If your workshop battery management equipment was used heavily over the winter months then it’s time to get your battery testers and chargers serviced and calibrated, inspected, and repaired when needed, to make sure everything is working as it should do.
It only takes two minutes to complete our service and calibration or repair forms, and according to data from our web-based dashboard and reporting system ROBIS, it will save you thousands in long-term unnecessary battery replace decisions if your equipment isn’t working correctly.
Once you have submitted the online form, pack up and send your equipment to us with a copy of the form submission in the box. This way, we know exactly who the equipment belongs to, and we can get in touch with you for a quote confirmation if needed.
Common problems that effect battery testers and chargers.
We see lots of defects when we receive battery testers and chargers in Spring, and the most common is pin/connection issues between the tester/charger and the lead set, as well as damage to the cable sets themselves. If this occurs, you should first swap the cable set for a fresh pair, to see if there is still an issue with the tester or charger.
If the issue persists, then you can submit the tester/charger and cable set for an inspection, and we will find out what the problem is, and repair if for you if possible.
All battery testers and integrated printers also have internal batteries, so these needed to be checked from time to time, to see whether battery replacements are needed. As a general maintenance tip, battery management equipment should also be kept clean, and free from grease wherever possible, as this limits potential for damage.
Other common battery tester defects include problems with the temperature sensor and amp clamp, such as worn springs. LCD screens can also break if battery testers are dropped an excessive number of times, without a protective case. For battery chargers, wear and tear can occur on control panels, including keypad buttons.
All of Midtronics and CTEK battery chargers and testers come with 2 years warranty, so if your battery tester or charger is experiencing issues, it may also still be under warranty. We can check this for you when you submit your equipment for an inspection and repair. All of our repairs are also guaranteed by a 6-month repair warranty, to give our customers extra piece of mind.
If you’re looking to upgrade your battery management equipment, you can trade it in with us, and you’ll receive preferential prices and a discount on the latest technologies we have available.
Where possible, we will do everything we can to restore your batter tester or charger to optimal working condition, so your workshop never has to miss a battery defect. If there’s nothing obviously wrong with your battery tester, it might just need a service and calibration, or a software update, which we can sort for you as well.
For more information, get in touch with our team on 0121 514 0605.
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Based on the length of contract, your ROBIS subscription will need renewing either annually, bi-annually or every three years. If you have a rolling monthly contract, your subscription will be renew automatically.
To find your subscription renewal date, log in to the ROBIS portal and navigate to the dashboard.
Should you need to pay for your subscription renewal with a purchaser order number, please call 01453 840 401.